Terms of service
Return & Refund Policy
At You Are My Sunshine, we aim to provide quality, affordable, and carefully selected items for your little ones. If you experience any issues with your purchase, please review our policy below.
Returns & Exchanges
We accept returns or exchanges within 3 days of purchase for:
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Incorrect items received
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Faulty or damaged items
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Items significantly different from their description
To be eligible for a return or exchange:
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Items must be unused, unwashed, and in their original condition
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Original tags and packaging must be attached where applicable
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Proof of purchase must be provided
Pre-Loved Items
As many of our items are pre-loved, slight signs of wear may occasionally be present. We do our best to carefully inspect and accurately describe all items before sale. Returns will not be accepted for minor wear clearly shown or described prior to purchase.
Change of Mind
Due to the nature of our products, we do not offer refunds for change of mind, incorrect sizing, or preference changes. However, exchanges may be considered at management’s discretion.
Refunds
Where a refund is approved:
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Refunds will be processed via the original payment method where possible
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Processing times may vary depending on the payment provider
Sale & Clearance Items
Sale, clearance, and promotional items are strictly non-refundable unless faulty.
Hygiene & Safety
For hygiene reasons, certain items such as underwear, socks, swimwear, feeding products, or opened personal care items cannot be returned or exchanged unless faulty.
Need Assistance?
If you have any questions regarding your order, please contact us and we’ll do our best to assist you promptly and fairly.
Thank you for supporting sustainable shopping and helping reduce clothing waste for future generations.